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Returns Policy


Should an item not meet with your satisfaction for whatever reason you may return the goods to the Timex Shop within seven days of receipt. You will then get a full refund less all direct costs incurred by the Timex Shop associated with the order such as actual delivery costs as well as a 10% restocking fee. The goods must be returned with all packaging, documentation and be undamaged in any way. A written reason for the cancellation must accompany the returned goods. Please note that the good remain YOUR responsibility until signed for by ourselves